RENTAL & PURCHASE TERMS & CONDITIONS
Abe’s Formal Wear / Abe’s Tuxedo accepts Master Card, Visa, American Express, and Discover. We also accept certified checks and money orders.
What is Damage Waiver and Why Do I Need To Pay?
The DAMAGE WAIVER relieves the customer of any additional charges resulting from accidental damages while the merchandise is in the customer’s possession. The DAMAGE WAIVER does NOT protect or relieve the customer from any charges resulting from malicious damages or lost merchandise while in the customer’s possession. The DAMAGE WAIVER is a non-refundable fee and covers the cost of cleaning. The customer has the option to decline the DAMAGE WAIVER in which case, accepts FULL and ABSOLUTE responsibility for any damages accidental or malicious while the merchandise is in the customer’s possession.
Tuxedo Payment Policy:
Payment in full is due for the tuxedos before the tuxedos may be picked up and taken from the store. If one person is responsible for the payment of all the tuxedos, the balance must be paid at least 7 days prior to the event.
Standard Tuxedo Packages:
A standard tuxedo package includes: Coat, pants, shirt, cummerbund, bow tie, and cufflinks and/or studs. Vest, tie, shoes, socks, accessories (hat, cane, chain, etc.) and pocket squares are available at an additional charge.
Any style changes, cancellations or additions must be requested at least 10 days prior to the event. If changes are made after that time, it could result in additional fees.
Any orders placed (5) business days prior to the occasion will consider as RUSH order.
• Cancellations made (10) business days before 12 am EST prior to your occasion will be accepted but a $20.00 processing fee will be charged per order.
• Cancellations made less than (10) business days prior to the occasion will be charged a $30.00 processing fee.
• Cancellations made less than (5) business days prior to the occasion will be charged a $60.00 processing fee and re-stocking fee.
• Cancellations made less than (3) business days prior to the occasion will be charged a half of the total rental cost, this include processing fee, re-stocking fee and shipping fee to the store location. For any RUSH orders additional fee of $30.00 will apply.
• Cancellations made on the last day prior to your occasion will be charged full fee of the rental. Any changes and cancellations must be done only by email.
Tuxedo Rental Return Policy:
The garments are due back to our store no later than next business day after the date of use. A $15.00 per day late fee will apply to any tuxedo or rented item not delivered back to Abe’s Formal Wear within next business day.
Tuxedo Lost or Not Send Back:
If a tuxedo is not returned by the 7th business day after the day of use, we will apply the appropriate late fees. After 15 days past the return date we will charge your credit card the following replacement costs: Coat - $300, Pant - $120, Vest - $95, Tie - $25, Pocket Square - $8, Shoes - $65, Shirt - $35, Cufflinks & Studs - $25.
Longer Turnaround Time Rental:
You can rent the formal wear for two weekends and be charged time and a half the rental price instead of twice for two weekends. Please indicate at checkout comments box how long you would like to keep it. You are then required to have the formal wear returned within one (1) business day of the second weekend.
I acknowledge that I have read and agree to the above Terms and Conditions. I accept ultimate responsibility for the payment and return of all the tuxedos and their components. If I fail to return the garments, I agree to pay for the replacement cost, and do hereby consent to the entry of lawsuit against me and do further agree to pay reasonable attorney’s fees and court costs.
Abe’s Formal Wear / Abe's Tuxedo requires payment in full before the order is placed. Once your order is received, Abe’s Formal Wear will order your tuxedo from the factory and will call the customer back with a confirmation number and approximate delivery date for your records.
If you need to ask a question after your order is placed, please have your confirmation number available when you call.
How long will it take to receive my shipment?
Most orders are shipped within 5 business day once you place your order. However, we do ask that you allow 1 - 2 weeks processing period in case we need to have an item made for you by the manufacturer. If you absolutely need an item to ship out the same day you place your order, please give us a call 212.921.1193 so we can confirm that the item will ship out immediately.
What Methods Of Shipping Do You Have Available?
We make every effort to keep our shipping charges as low as possible. We ship throughout the United States of America and Canada. Standard shipping is UPS ground with insurance and tracker. Most orders for stock items will be processed and shipped within 2 business days and should take from 3-7 days in transit. Shipping charges are based on shipping within the continental United States. Shipping expenses are listed on both the on-line and the mail-in order forms; the on-line form will automatically add the correct shipping for you. A complete physical address must be provided; UPS cannot deliver to a P.O. or an APO.
Customers outside the Continental United States including Hawaii, Alaska and Canada - please contact us by email prior to ordering for accurate shipping charges and instructions. Include the complete shipping address, item number(s), description(s), size(s) and quantity (ies) in your email so we can quote accurately for you. Changes in items ordered will change shipping charges because of weight and insurance. Customs transactions and fees are the recipient's responsibility. Shipping times will vary based on location.
IS “RUSH DELIVERY” AVAILABLE?
Rush Shipping is Available - within the continental United States is available for an additional $10.50. Remember that orders usually take 3 - 5 days for processing prior to shipment. To be on the safe side, contact us via email: info@AbesFormalWear.com or phone 212-921-1193
Check Your Order Promptly upon Delivery Open your delivery and check it thoroughly upon arrival. If there are any problems, contact us by email within three (3) days of receipt. Contact must be made by the person making the purchase, not a third party.
PURCHASE RETURN POLICY:
We have a 30-day return and exchange on unused and unaltered materials. All tags must be attached on the garment and shirts must be in the original package. Please let us know and we will issue a Returned Authorization Number (RAN) and the address where the package needs to be sent.
We will be glad to exchange any product you purchase with 20% restocking fee, which includes shipping back to you. You will not be charged for additional shipping if you have received an incorrect item.
Refunds will be charging a 20% restocking fee unless the product is defective, and we cannot furnish you with a quality product. Used products are not returnable.
All returns must have a return authorization number. Any packages returned without a RAN will be rejected and are not our responsibility. RAN must be written on the box.
Note: We must receive returns within 30 days of ordering date.
No sales tax is charged unless the merchandise is shipped to a New York mailing address as the sale is considered a New York sale. New York mailing addresses have an 8.875% luxury tax added to each garment.
PRIVACY & SECURITY:
We do not share your information with anyone. Our secure certificate ensures you of a safe and secure shopping process. When you get to step of the ordering process you will see a lock at the bottom of your browser. This means that all data between you and the server is scrambled and encoded.
We will not ship to an alternate shipping address unless that address is listed with your credit card company.
If you have any questions, please contact us via email: Support@AbesTuxedo.com